My midge jaws were starting to get some wear on them. I emailed Norman Norlander to see what the cost of the jaws alone were. He emailed me back and said they had since i bought them started using a harder metal for the jaws. He asked for my address and said he would send me a set to replace mine. I have called and emailed several times for one reason or another since I bought my vice. Every time Norm has answered or emailed. I guess in this day and age of disassociated businesses it is nice to get some customer service and a product to have some feeling of loyalty to.
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